CRM Software
Get a clear understanding of the best CRM software. We explore market trends, customer adoption, and industry usage of CRM systems. See how CRM platforms cater to different industries, company sizes, and regions. This page provides the insights you need to make informed decisions in a competitive and evolving market.
Technologies Tracked
Companies Tracked
Top 5 CRM Software Technologies
Over 4,785 companies are using CRM tools. Sage CRM leads with 2,024 users, followed by Oracle Siebel (701), Spiro (464), InStream (336), and Odoo CRM (280). These CRM tools help businesses streamline customer relationships and improve sales and marketing efforts.
CRM Software Firmographics
Here is a breakdown of CRM software customers by firmographic data, including industry, company size, and region. This data provides insights into how CRM tools are adopted across various sectors and regions.
CRM Software Customers by Industry
CRM software is widely used across key industries. Business Services leads with 1,684 users, followed by Technology, Telecom, Information, and Media Services (859 users) and Manufacturing (653 users). Finance and Insurance Services has 274 users, while Educational Services follows with 209 customers. These industries rely on CRM tools to streamline customer relationship management and improve sales and marketing efforts.
Distribution of Customers of CRM Software by Company Size
CRM software is used across businesses of all sizes. The largest group is 11 to 50 employees (1,156 users), followed by 51 to 200 employees (1,020 users). Small businesses with 1 to 10 employees have 444 users, while those with 201 to 500 employees total 499 users. Companies with 501 to 1,000 employees have 310 users, and those with 1,001 to 5,000 employees have 538 users. Businesses with 5,001 to 10,000 employees account for 176 users, while companies with 10,001+ employees have 619 users.
Distribution of Customers of CRM Software by Geography
CRM software is widely adopted across the globe. EMEA leads with 2,334 users, followed by North America with 1,462 users. The LATAM region has 502 users, while APAC accounts for 487 users. These numbers reflect the growing global demand for CRM tools, supporting businesses in diverse regions and industries.
